Privacy Notice

Who we are

Creative Solutions Mechanical and Electrical Limited is a company registered in Scotland under company number SC491827.

Information we collect

When you contact C.S.M.E or use the enquiry form, we may collect your name, phone number, email address, postcode or location, information about the service or work you need, and your preferred ways for us to respond.

How we use your information

We use this information to respond to your enquiry, prepare or discuss a quotation, communicate about the work you have requested, and keep appropriate business records relating to that enquiry or work.

Submitting an enquiry does not subscribe you to marketing communications.

Sharing information

We only share personal information with service providers where this is necessary to operate the website or business, respond to your enquiry, or provide the requested work. We do not describe unconfirmed providers or systems in this notice.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for relevant legal, accounting or business obligations.

Your data protection rights

Depending on the circumstances, UK data protection law may give you rights to ask for access to your personal information, correction of inaccurate information, erasure, restriction of its use, portability, or to object to its use.

You can also raise a concern with the UK Information Commissioner’s Office if you are unhappy with how your information has been handled.

Contact us about your information

To ask a question or exercise a data protection right, email davy@csme.uk.